Annex A. AI Use Case Intake Form and Routing Logic
| Version | 1.0 |
| Current as of | June 4, 2026 |
| Document owner | AI Governance Committee |
| Publication status | Illustrative operating model for a hypothetical company. This annex is not legal advice, does not create an attorney-client relationship, and should be adapted to the Company's sector, market footprint, regulatory perimeter, procurement process, contracts, and risk appetite before implementation. |
Purpose
This annex is the front door to the AI governance program. It gives the Company a single intake form, a routing standard, and a required attachment schedule so that AI systems enter the governance machinery before the decision to build, buy, fine-tune, embed, deploy, or repurpose has already become too expensive to stop.
The form deliberately asks for observable facts rather than conclusions. The use-case owner does not decide whether the system is low-risk, limited-risk, high-risk, or prohibited. The use-case owner describes what the system does, who it affects, what data it uses, whether it acts or advises, where it will run, and what evidence exists. The AI Governance Office uses those facts to assign a provisional tier, route the review, populate the registry, and trigger the right gates.
Intake Trigger Standard
Intake is mandatory at the earliest trigger below. A system may not proceed to development, procurement approval, vendor execution, pilot, production release, customer release, public release, or material repurposing until the intake record exists.
| Trigger | Observable event | Required submission point | Governance reason |
|---|---|---|---|
| Build intent | A team decides to design, code, train, fine-tune, adapt, or assemble an AI system, including use of open weights or a third-party foundation model. | Before design work begins beyond exploration with approved test data. | Brings internally developed systems into scope before architecture, data, and model choices harden. |
| Procurement touchpoint | A purchase, renewal, RFP, security review, privacy review, contract amendment, statement of work, or vendor feature request touches AI. | Before procurement approval, vendor selection, or contract signature. | Catches AI embedded inside vendor products and prevents governance from arriving after the contract fixes the risk. |
| Vendor feature activation | A licensed product adds, enables, or materially changes an AI feature. | Before feature activation in any production or customer-facing environment. | Prevents shadow AI introduced through software the business already owns. |
| Fine-tuning or model adaptation | A team modifies, fine-tunes, retrains, distills, wraps, or changes the intended purpose of a model supplied by another party. | Before model adaptation begins. | Creates the provider-status, lineage, data-rights, and documentation record before the Company crosses from deployment into modification. |
| Agentic capability | The system can call tools, execute workflow steps, trigger transactions, change records, send communications, alter permissions, or act outside a chat response. | Before any connection to production systems or external tools. | Routes autonomy, rollback, permissions, and kill-switch controls before the system can act. |
| External exposure | The output reaches customers, clients, applicants, employees, patients, regulators, users, counterparties, vendors, or the public. | Before pilot or release. | Triggers disclosure, reliance, notice, remedy, professional-duty, consumer, and monitoring review. |
| Regulated or sensitive data | The system uses personal data, sensitive personal data, biometric data, protected health information, nonpublic information, privileged material, client confidential material, credentials, security logs, trade secrets, or regulated records. | Before data connection, upload, indexing, retrieval, training, or vendor transfer. | Prevents unlawful, insecure, or contractually unsupported data use. |
| Material change | The system changes purpose, population, data, model, vendor, market, scale, human oversight, autonomy, output audience, or production environment. | Before the change goes live. | Reopens classification when the operating reality no longer matches the original record. |
| Incident or complaint | A complaint, audit issue, vendor notice, drift signal, security event, suspected discrimination, hallucination pattern, adverse outcome, or regulatory inquiry arises. | Immediately upon discovery. | Routes the issue to monitoring, escalation, incident response, and potential reclassification. |
Intake Service Levels
The service level is part of the control. A slow intake process teaches teams to avoid it. The AI Governance Office owns the response clock once the use-case owner submits a complete record.
| Intake result | Response commitment | What the response must include |
|---|---|---|
| Completeness check | 1 business day | Complete, incomplete, or rejected as out of scope. If incomplete, the missing fields must be listed. |
| Minimal-risk provisional clearance | 1 business day after complete submission | Registry ID, owner attestation, approved-use limits, and reassessment triggers. |
| Limited-risk routing | 3 business days after complete submission | Provisional tier, required reviewers, required attachments, disclosure check, vendor-diligence requirement, and target gate date. |
| High-risk or contested routing | 5 business days after complete submission | Scoping response, required diligence stack, committee path, gate sequence, review owner, and expected decision timeline. |
| Prohibited-use concern | 1 business day after issue identified | Intake hold, Legal owner, Committee confirmation path, and preservation of the refusal record. |
| Urgent business exception request | 2 business days after complete exception request | Approve, deny, or conditionally approve limited evaluation only. No exception may authorize external effect, regulated data use, or high-risk deployment without Committee approval. |
Required Intake Form
The intake form below is the required first submission. The AI Governance Office may request the conditional addenda in Section 5, but it may not require a team to complete every addendum before provisional routing unless the intake answers make that addendum relevant.
A. Intake Metadata
| Field | Required response | Routing use |
|---|---|---|
| Intake ID | Assigned by intake workflow. | Links the form to the registry, gates, contracts, and incidents. |
| Submission date | Date submitted. | Starts the service-level clock. |
| Use-case name | Plain-language name. | Creates the registry record and review queue item. |
| Use-case owner | Named business, product, legal, engineering, or practice owner. | Assigns operating accountability. |
| Accountable executive | Named executive or partner accountable for the use if approved. | Identifies residual-risk owner for Gate 3. |
| Submitting team | Team, business unit, product group, practice group, or corporate department. | Routes sector and control alignment. |
| Requested launch date | Pilot, internal release, production release, customer release, or public release date. | Determines review urgency and whether the request is late. |
| Current status | Idea, experiment, vendor evaluation, contract negotiation, development, pilot, production, renewal, feature activation, material change, or incident-driven review. | Determines which lifecycle gate is active. |
B. Configuration and Market Facts
| Field | Required response | Routing use |
|---|---|---|
| Sector path | Finance, Tech, Law Firm, Other, or Healthcare review needed. | Selects representative uses, gate alignment, and sector overlays. |
| Posture | Builds, deploys, or both. | Determines build, provider, deployer, vendor, and lineage evidence. |
| Jurisdiction path | NY, CA, International, or more than one. | Selects statutory overlay. |
| EU-market activity | Yes, no, or unclear. Identify whether the system is placed on the EU market, used in the EU, affects persons in the EU, or supports EU customers. | Separates EU-market activity from the generic International path and triggers EU role analysis. |
| California-facing activity | Yes, no, or unclear. Identify whether the system or service is made available to Californians. | Triggers California training-data, transparency, privacy, and public-facing generative AI review where applicable. |
| New York-facing activity | Yes, no, or unclear. Identify whether the system affects New York customers, employees, applicants, regulated operations, or DFS-covered activity. | Triggers NYDFS, NYC employment, and New York statutory overlay review where applicable. |
| Other regulated markets | Identify federal, state, sector, customer-contract, or non-U.S. markets known to the owner. | Captures obligations not covered by the selected front-end path. |
C. System Description
| Field | Required response | Routing use |
|---|---|---|
| What the system does | Describe the output in one paragraph: prediction, recommendation, score, ranking, classification, generated content, code, retrieval answer, workflow action, or other output. | Prevents classification by vendor or model label. |
| Business purpose | Describe the operational problem the system addresses. | Tests fit, necessity, and proportionality. |
| Users | Identify who operates the system. | Assigns training, access, and oversight controls. |
| Affected persons or groups | Identify who the output affects, including customers, clients, applicants, employees, patients, users, counterparties, vendors, protected groups, minors, vulnerable groups, or the public. | Determines fairness, notice, remedy, and high-risk classification. |
| Decision or workflow affected | Identify the decision, action, advice, publication, transaction, record, product behavior, or legal position the output may influence. | Determines consequence severity and review gate. |
| Human oversight | Identify who reviews the output, when review occurs, what the reviewer can override, and whether the review is logged. | Determines whether the system advises, materially shapes, or decides. |
| Autonomy | Identify whether the system can execute actions, call tools, send messages, change records, initiate transactions, alter permissions, or release content. | Triggers agentic and security controls. |
| Scale | Identify pilot size, expected user count, affected-person volume, business-unit scope, customer scope, and public exposure. | Determines aggregate risk and rollout controls. |
| Remedy | Identify how the Company can detect, reverse, correct, notify, or remediate an error. | Determines reversibility and escalation path. |
D. Data and Evidence
| Field | Required response | Routing use |
|---|---|---|
| Input data | Identify each data source used in prompts, retrieval, training, fine-tuning, evaluation, or operation. | Populates registry and data-provenance review. |
| Data categories | Public data, internal data, personal data, sensitive personal data, biometric data, protected health information, nonpublic information, client confidential material, privileged material, credentials, security logs, trade secrets, or regulated records. | Triggers Legal, Privacy, Security, healthcare, and confidentiality controls. |
| Data rights | Identify known ownership, license, consent, contract, regulatory, or customer restrictions. | Determines lawful basis and vendor restrictions. |
| Data location | Identify where the data is stored, processed, transmitted, retained, indexed, logged, or viewed. | Triggers security, privacy, cross-border, and vendor-hosting review. |
| Training-data evidence | For generative AI or fine-tuning, identify available training-data documentation, vendor documentation, or internal dataset record. | Triggers California, EU, vendor, and provider-grade documentation review. |
| Vendor evidence | Attach model cards, system cards, intended-use statements, limitations, evaluation reports, bias testing, security materials, audit reports, AI terms, change-notice terms, and data-use commitments if available. | Determines whether the Company can rely on a vendor system. |
| Internal evidence | Attach evaluation plan, test results, prompt design, retrieval-source list, model lineage, validation dataset description, red-team results, security review, or release plan if available. | Determines whether built or adapted systems can advance to Gate 1 or Gate 2. |
E. Risk and Control Questions
| Question | Required response | Routing use |
|---|---|---|
| Can the system deny, rank, score, suspend, approve, price, prioritize, close, freeze, report, or materially affect a person, account, job, application, service, benefit, legal position, health outcome, or financial position? | Yes, no, or unclear. Explain. | Yes or unclear routes to Annex C high-risk trigger review. |
| Can the system create, modify, or publish content to customers, clients, users, regulators, counterparties, or the public? | Yes, no, or unclear. Explain. | Triggers disclosure, provenance, content-safety, and public-facing review. |
| Can the system impersonate, simulate, classify, identify, verify, monitor, or infer characteristics of a person? | Yes, no, or unclear. Explain. | Triggers biometric, profiling, privacy, employment, and prohibited-use review. |
| Can the system support employment, promotion, worker management, performance evaluation, hiring, staffing, or compensation decisions? | Yes, no, or unclear. Explain. | Triggers high-risk employment review and NYC AEDT analysis where applicable. |
| Can the system affect credit, funds, fraud status, AML status, account access, adverse action, customer standing, or regulated financial reporting? | Yes, no, or unclear. Explain. | Triggers finance high-risk review, fair-lending or consumer review, and NYDFS review where applicable. |
| Can the system touch privileged, confidential, client, litigation, investigation, conflicts, legal-advice, or professional-responsibility material? | Yes, no, or unclear. Explain. | Triggers law-firm or legal-services high-risk review. |
| Can the system affect diagnosis, triage, treatment, patient communications, clinical prioritization, medical-device functionality, safety, or protected health information? | Yes, no, or unclear. Explain. | Routes to Healthcare review and patient-impact controls. |
| Can the system execute actions without a person approving each action? | Yes, no, or unclear. Explain. | Triggers agentic controls, security review, rollback, kill switch, and autonomy scoring. |
| Can the system materially change after deployment through model updates, fine-tuning, retrieval-source changes, prompt changes, vendor updates, or self-learning behavior? | Yes, no, or unclear. Explain. | Triggers change-control and monitoring requirements. |
| Does any prohibited-use trigger in Annex C appear possible? | Yes, no, or unclear. Identify trigger. | Yes or unclear creates intake hold and Legal plus Committee routing. |
Conditional Addenda
The AI Governance Office attaches the addenda below only when the intake answers make them relevant.
| Addendum | Trigger | Required content |
|---|---|---|
| Procurement addendum | Vendor system, vendor feature, renewal, RFP, SOW, contract amendment, or third-party model. | Vendor name, product name, AI feature description, contract status, data processed, audit rights, change-notice terms, vendor AI terms, subprocessor or model-supplier dependencies, and vendor evidence packet. |
| Build or fine-tune addendum | Internal build, model adaptation, fine-tuning, open-weights use, RAG system, or model wrapper. | Model lineage, base model, training or fine-tuning data, evaluation plan, validation dataset, security architecture, release plan, provider-status question, and monitoring plan. |
| Agentic addendum | Tool use, workflow execution, transaction initiation, record change, permission change, message sending, external action, or autonomous chain. | Tool list, permission scope, action boundaries, approval gates, logs, rollback, kill switch, monitoring, abuse case, and escalation owner. |
| Employment addendum | Hiring, promotion, worker management, performance scoring, candidate ranking, scheduling, staffing, productivity, or compensation use. | Job or worker population, decision influenced, human review, vendor role, bias-audit status, notice path, alternative process path, and annual review date. |
| Finance addendum | Credit, fraud, AML, funds access, account access, pricing, adverse action, regulatory capital, risk reporting, or customer standing. | Decision affected, customer impact, model validation plan, adverse-action analysis, fair-lending or consumer review, NYDFS applicability, and incident route. |
| Legal-services addendum | Client material, privileged material, legal advice, filings, investigation, e-discovery, conflicts, intake, matter staffing, or professional-duty use. | Matter type, confidentiality controls, privilege posture, supervisory lawyer, citation or source validation, client consent or notice if needed, and use limits. |
| Healthcare addendum | Patient-impact, clinical, PHI, diagnosis, triage, treatment, SaMD, medical-device, safety, payer, provider, or care-management use. | HIPAA or data-use analysis, FDA or SaMD screen where applicable, clinical validation, patient-safety owner, monitoring thresholds, and escalation path. |
| EU-market addendum | EU-market activity is yes or unclear. | EU role analysis, Article 6 and Annex III classification, Article 25 provider-status analysis where relevant, Article 50 transparency analysis where relevant, technical-documentation plan, registration question, and serious-incident route. |
| Public generative AI addendum | Public, customer-facing, user-facing, or third-party-facing generative AI feature or service. | Content type, disclosure approach, provenance or watermarking approach, abuse testing, moderation, complaint path, training-data documentation, and market-specific transparency obligations. |
| Exception request addendum | The owner seeks an urgent pilot, abbreviated review, conditional approval, or release before normal clearance. | Business need, proposed scope, data limits, affected population, external-effect limit, rollback, monitoring, expiration date, and residual-risk owner. |
Provisional Routing Logic
The intake workflow assigns a provisional route. The route does not decide final classification. It decides who must review the case and what evidence must attach.
| Intake answer | Provisional route | Required next step |
|---|---|---|
| Out of scope because no AI system or AI-enabled capability is involved. | Close intake as out of scope. | Record reason and return to ordinary process. |
| Minimal-risk indicators only, no regulated data, no external effect, no sensitive data, no autonomy, no vendor gap, and no prohibited or high-risk trigger. | Minimal-risk provisional clearance. | Create registry record, owner attestation, approved-use conditions, and reassessment triggers. |
| User-facing or employee-facing interaction, internal confidential data, vendor AI feature, generative output, limited workflow influence, or bounded recommendation with human review. | Limited-risk review. | AI Governance Office confirms tier, assigns disclosure or transparency check, vendor review if applicable, and spot-check evaluation. |
| Any automatic high-risk trigger in Annex C appears present or unclear. | High-risk review. | Attach full evidence stack, assign Gate 1 and Gate 2 reviewers, and route to Committee when required. |
| Any prohibited-use trigger in Annex C appears present or unclear. | Intake hold. | Legal and Committee review before any build, procurement, pilot, or release. |
| Insufficient evidence for data rights, vendor limitations, human oversight, security, or intended use. | Provisional pending evidence. | Intake cannot clear except for controlled evaluation with approved data and no external effect. |
| Material change to an approved system. | Reclassification review. | Compare old and new purpose, population, data, model, vendor, market, scale, autonomy, and output audience. |
| Incident, complaint, drift, audit issue, or regulatory inquiry. | Escalation path. | Link to Annex F and suspend, limit, monitor, or reclassify as required. |
Attachment Schedule by Tier
| Artifact | Minimal-risk | Limited-risk | High-risk | Prohibited or contested |
|---|---|---|---|---|
| Completed intake form | Required | Required | Required | Required |
| Registry record | Required | Required | Required | Required if refusal or contest must be preserved |
| Owner attestation | Required | Required | Required | Not sufficient |
| Annex C classification record | Summary only | Required | Required with full scoring and trigger analysis | Required with refusal or Committee rationale |
| Data-rights review | Only if non-public data is used | Required if personal, confidential, contractual, or regulated data is used | Required | Required if data basis created the hold |
| Privacy review | Not required unless personal data is used | Required if personal data is used | Required if personal, sensitive, biometric, employee, patient, or customer data is used | Required if privacy trigger created the hold |
| Security review | Approved-tool baseline | Required for vendor, confidential data, integration, or production use | Required | Required if security trigger created the hold |
| Vendor diligence | Approved vendor record if applicable | Proportionate checklist | Full checklist and contract review | Required if vendor evidence created the hold |
| Bias and performance evaluation | Not required beyond sample audit | Spot-check or targeted test | Required before deployment | Required if fairness concern created the hold |
| Human-oversight design | Owner attestation | Required where output shapes a decision | Required | Required for redesign |
| Disclosure or notice analysis | Not required unless user interaction exists | Required where people interact with AI or synthetic content | Required where affected persons, customers, employees, patients, clients, or public users are affected | Required if lack of notice created the hold |
| Monitoring plan | Periodic sample audit | Required | Required with thresholds and owner | Required if system runs under limited exception |
| Incident route | Standard route | Required | Required with severity triggers | Required if refusal, exception, or hold exists |
| Committee review | Not required | Only if contested or escalated | Required for high-risk deployment or residual-risk acceptance | Required |
Owner Attestation
The use-case owner must attest to the following before a system may receive minimal-risk clearance or proceed into limited-risk or high-risk review.
| Attestation | Required owner statement |
|---|---|
| Accuracy | The description of the use case, affected population, data, vendor, model, market, and deployment status is complete and accurate to the best of the owner's knowledge. |
| No undisclosed external effect | The system will not affect customers, clients, applicants, employees, patients, users, regulators, counterparties, vendors, or the public except as described in the intake form. |
| No undisclosed sensitive data | The system will not use personal, sensitive, biometric, protected health, nonpublic, privileged, client confidential, credential, security-log, trade-secret, or regulated data except as described in the intake form. |
| No undisclosed autonomy | The system will not execute actions, call tools, change records, send communications, alter permissions, initiate transactions, or publish content except as described in the intake form. |
| No material change without reclassification | The owner will resubmit intake before changing purpose, population, data, model, vendor, market, scale, human oversight, autonomy, or output audience. |
| Evidence preservation | The owner will preserve vendor materials, test results, approval records, monitoring records, incident records, and release records linked to the system. |
Procurement Workflow Control
Procurement must include an AI flag before vendor selection and before contract signature. The flag should not ask whether the vendor sells an "AI product" only. It should ask whether the product, service, feature, integration, support tool, analytics layer, workflow engine, security tool, recruiting tool, customer-facing tool, or embedded capability uses AI or model-based outputs in any material way.
| Procurement question | If yes or unclear |
|---|---|
| Does the vendor product, service, or feature generate content, predictions, recommendations, rankings, classifications, scores, decisions, code, summaries, or workflow actions? | Intake required before vendor selection or renewal approval. |
| Does the vendor process Company data, customer data, employee data, client data, patient data, security data, or regulated records through an AI system? | Intake, Privacy, Security, and vendor diligence required. |
| Does the vendor use Company data for training, fine-tuning, evaluation, improvement, logging, or human review? | Data-use terms, opt-out or prohibition terms, retention controls, and Legal review required. |
| Can the vendor materially change the model, feature, training data, intended use, subprocessors, model suppliers, or output behavior after signature? | Change-notice terms, reassessment trigger, and contract control required. |
| Does the product affect customers, applicants, employees, patients, clients, regulated users, financial access, legal work, safety, security, or public content? | Annex C classification and likely limited-risk or high-risk review required. |
Intake Outcomes
The AI Governance Office records one outcome before the case leaves intake.
| Outcome | Meaning | Required record |
|---|---|---|
| Out of scope | The proposed item does not meet the playbook scope. | Reason for closure and approver. |
| Minimal-risk clearance | The system may proceed within stated conditions. | Registry ID, owner attestation, approved-use conditions, and reassessment triggers. |
| Limited-risk review opened | The system may proceed only through assigned limited-risk controls. | Provisional tier, required reviewers, required artifacts, target gate date, and owner. |
| High-risk review opened | The system may proceed only through full gate sequence. | Provisional tier, gate owners, diligence stack, Committee path, and expected timeline. |
| Intake hold | Prohibited-use, data-rights, vendor-evidence, security, privacy, legal, or unresolved classification issue prevents progress. | Hold reason, accountable reviewer, missing evidence, and resubmission conditions. |
| Controlled evaluation only | The team may run a limited evaluation with approved data and no external effect. | Evaluation scope, permitted data, environment, expiration date, monitoring owner, and prohibition on production use. |
| Reclassification opened | An existing system may need a new tier or control path. | Prior registry ID, change summary, new risk facts, and required review path. |
| Escalation opened | An incident, complaint, audit issue, or regulatory inquiry requires Annex F handling. | Incident or escalation ID, severity, owner, immediate containment decision, and linkage to registry. |
Registry Handoff
Every intake outcome except "out of scope" creates or updates a registry record. The intake workflow must pass the following fields to Annex B.
| Registry field | Source in Annex A |
|---|---|
| System ID and name | Intake ID and use-case name. |
| Use-case owner and accountable executive | Intake metadata. |
| Risk tier and classification date | Provisional or final classification from routing and Annex C. |
| Build, fine-tune, procure status | Configuration and system description. |
| EU AI Act role | EU-market addendum and posture response. |
| Foundation model lineage | Build or fine-tune addendum and vendor evidence. |
| Training and input data sources | Data and evidence section. |
| Affected populations | System description and risk questions. |
| Evaluation status and results | Internal evidence, vendor evidence, and gate outputs. |
| Human-oversight design | System description and risk questions. |
| Deployment status and environments | Intake metadata and system description. |
| Monitoring configuration and last review | Attachment schedule and gate outputs. |
| Vendor and contract reference | Procurement addendum. |
| Linked incidents | Incident or escalation outcome. |
Source Basis and Volatility Note
This intake model aligns to NIST AI RMF Map and Govern because it identifies context, affected groups, data sources, accountability, and lifecycle ownership before the Company measures or manages risk. It aligns to ISO/IEC 42001 because it creates the documented process, ownership, evidence, and continual-improvement record an AI management system requires. It aligns to the EU AI Act because it captures intended purpose, provider or deployer posture, market placement, high-risk categories, prohibited-use indicators, transparency triggers, and material-change facts before the system is placed on a market or put into service.
The routing questions also preserve state and sector overlays. California-facing public generative AI may require training-data documentation review. NYDFS-covered institutions must evaluate AI cybersecurity risk inside the existing Part 500 framework. NYC employment tools may require AEDT bias-audit and notice review. Healthcare, patient-impact, protected-health-information, and medical-device uses require their own review path and should not remain buried inside a generic Other-sector process.